We couldn’t process your payment. Let’s get that fixed!
[Product Name]

Hi {{name}},

We were unable to process your last payment of {{value}} for your [Product Name] subscription.

Please take a moment to double-check your payment information to make sure your [Product Name] account keeps running smoothly.

Check and update your billing info →

Why did the payment fail?

In most cases, a payment might fail because:

  • The card expired
  • There are insufficient funds
  • The payment needs additional authentication before we can process it.

You can see more details on your recent order and why the payment failed on the invoice page.

We’ll try charging your card again in [x] days and let you know if the payment is successful.

If you have any questions or need our help, you can reach our support team at [email address] or just reply to this email.

Thanks,
The [Product Name] team

[Company Name, LLC]
1234 Street Rd.
Suite 1234